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Medical Plan Info Center



COVID-19: Costs and Care

As our nation continues to respond to the COVID-19 outbreak, Scott and White Health Plan remains committed to helping you manage your health and well-being. Click here to learn more.

July Update

  • Early refills of your medications are extended through September 30, 2020.
  • Prior authorizations for most prescription medications are extended for an additional 90 days. This applies to authorizations that are set to expire on or before August 31, 2020.

Behavioral Health Triage Service Now Available from BSWQA HealthAccess

HealthAccess connects you with care — and now, behavioral healthcare. Click here to learn more.

Improved Explanation of Benefits (EOB) Statement

You spoke, and we listened. We’ve redesigned EOB statements to offer easier-to-read, detailed information. Your next EOB will reflect the new design. Click here to see a sample.



This site is a one-stop online headquarters for employees and dependents covered by Baylor Scott & White Health medical plans. To learn more about your medical coverage and other benefits, visit

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